Service/Duration Planning

 

 
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Duration and Service Planning

Building on the information gained in family assessment, developing strategies and planning for the timely and effective execution of those strategies.

Current Elements

A.      Classification of family needs

Standardized model for identifying and labeling family conditions that contribute to underlying risks to children.

B.      Level of Service

An approach for determining the frequency, intensity, and duration of services necessary to address the family conditions identified above.

C.     Workload Management

     A process for balancing hours of work (demand) with hours of capacity.

Latest Thinking

This element has been the most difficult to define in a way that leads to consensus and clarity. In the December 2000 ILF, we did some work that may support a significant next step. We began by identifying a few questions that this prong of the pitchfork needs to help us answer, and then grouping these questions into 2 major categories:

Classification/Diagnosis/High Level Service Planning

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What will we do for and with this family?

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For what duration will we provide services?

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How many hours will we spend from a macro perspective?

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What informs these decisions?

Project Planning/Workload Management

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Who will do what by when?

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Balancing weekly/monthly workload with capacity

This lead us to potential organizing theory:

Effective Classification System   Should Support Big Picture Planning  which should enable Detailed Workload/Capacity Management

In the next ILF, we will test this hypothesis and consider next steps in further developing this prong of the Pitchfork.